Corrective maintenance and Third party application maintenance
Application maintenance is a service that allows us to guarantee the proper operation, sustainability and development of your sites and applications.
This maintenance can be:
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Corrective which means fixing bugs within the validated functional scope
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Adaptive which means adapting the website or application to a change of external environment (change of browser, new laws or regulations.)
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Evolutive which aims to change or adapt one or more applications or internet sites to include new features, in order to improve the operation.
All applications or Internet sites, developed by our team or by a third party company, may be part of the TMA.
Our services
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Operational maintenance of your application or Internet site
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Second level support, corrective, adaptive and evolutive maintenance
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Hotline
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Specific developments
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Selection of industrialized operation processes
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Implementation of procedures
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Functional and non-regression tests before start of production
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Management of version
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Update of technical and functional documentation
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Hosting on dedicated or virtual server
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Our commitments
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Teams of experts on the technologies implemented
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Ensure consideration time and intervention time
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Reporting with indicators for monitoring the maintenance service
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A transparent client communication
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A collaborative work and reporting platform
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Intervention methods
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All-inclusive with monthly, quarterly, biannual or annual price
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On request with a system of tickets
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Customized following of a specific request for development
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